It's not about the coffee : leadership principles from a life at Starbucks /

During his years as a senior executive at Starbucks, Behar helped establish the Starbucks culture, which stresses the importance of people over profits. Now he reveals the ten principles that guided his leadership--and not one of them is about coffee.--From publisher description.

Main Author: Behar, Howard.
Other Authors: Goldstein, Janet.
Format: Book
Language: English
Published: New York, N.Y. : Portfolio, 2007.
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008 080804s2007 nyu b 001 0deng
010 |a  2007029129 
035 |a (OCoLC)ocn156785035 
040 |a DLC  |c DLC  |d BAKER  |d BTCTA  |d YDXCP  |d YBM  |d BUR  |d VP@  |d PVU 
020 |a 9781591841920 
020 |a 1591841925 
035 |a (OCoLC)156785035 
050 0 0 |a HD57.7  |b .B444 2007 
049 |a PVUM 
100 1 |a Behar, Howard. 
245 1 0 |a It's not about the coffee :  |b leadership principles from a life at Starbucks /  |c Howard Behar with Janet Goldstein. 
246 3 0 |a Leadership principles from a life at Starbucks 
260 |a New York, N.Y. :  |b Portfolio,  |c 2007. 
300 |a xix, 183 p. ;  |c 21 cm. 
504 |a Includes bibliographical references and index. 
505 0 |a Introduction : It's about the people--all the people -- Know who you are : wear one hat -- Know why you're here : do it because it's right, not because it's right for your résumé -- Think independently : the person who sweeps the floor should choose the broom -- Build trust : care, like you really mean it -- Listen for the truth : the walls talk -- Be accountable : only the truth sounds like the truth -- Take action : think like a person of action, and act like a person of thought -- Face challenge : we are human beings first -- Practice leadership : the big noise and the still, small voice -- Dare to dream : say Yes, the most powerful word in the world. 
520 |a During his years as a senior executive at Starbucks, Behar helped establish the Starbucks culture, which stresses the importance of people over profits. Now he reveals the ten principles that guided his leadership--and not one of them is about coffee.--From publisher description. 
590 |a August08psy 
650 0 |a Leadership  |x Psychological aspects. 
650 0 |a Integrity. 
650 0 |a Customer relations. 
600 1 0 |a Behar, Howard. 
610 2 0 |a Starbucks Coffee Company. 
700 1 |a Goldstein, Janet. 
994 |a C0  |b PVU 
852 0 |b MAIN  |h HD57.7  |i .B444 2007