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Delivering happiness : a path to profits, passion, and purpose /

Tony Hsieh--the widely-admired CEO of on-line shoe retailer, Zappos--explains how he created a unique culture and commitment to service that aims to improve the lives of its employees, customers, vendors and backers. Even better, he shows how creating happiness and record results go hand-in-hand.

Main Author: Hsieh, Tony.
Format: Book
Language: English
Published: New York : Business Plus, 2010
Edition: 1st ed.
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008 100708s2010 nyua b 001 0 eng
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020 |a 0446563048 (hbk.) 
035 |a (OCoLC)320191190 
050 0 0 |a HF5386  |b .H864 2010 
049 |a PVUM 
100 1 |a Hsieh, Tony. 
245 1 0 |a Delivering happiness :  |b a path to profits, passion, and purpose /  |c Tony Hsieh. 
250 |a 1st ed. 
260 |a New York :  |b Business Plus,  |c 2010. 
300 |a xiii, 253 p. :  |b ill. ;  |c 24 cm. 
504 |a Includes bibliographical references and index. 
505 0 |a In search of profits -- You win some, you lose some -- Diversify -- Concentrate your position -- Platform for growth : brand, culture, pipeline -- Taking it to the next level -- End game. 
520 |a Tony Hsieh--the widely-admired CEO of on-line shoe retailer, Zappos--explains how he created a unique culture and commitment to service that aims to improve the lives of its employees, customers, vendors and backers. Even better, he shows how creating happiness and record results go hand-in-hand. 
590 |a July10vsb 
650 0 |a Success in business. 
650 0 |a Leadership. 
994 |a 92  |b PVU 
852 0 |b BART  |h HF5386  |i .H864 2010