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The five percent : finding solutions to seemingly impossible conflicts /

"One in every twenty difficult conflicts ends up grinding to a halt. That's fully 5 percent of not just the diplomatic and political clashes we read about in the newspaper, but disputations and arguments from our everyday lives as well. Once we get pulled into these self-perpetuating conflicts it is...

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Main Author: Coleman, Peter T., 1959-
Format: Book
Language: English
Published: New York : PublicAffairs, 2011
Edition: 1st ed.
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