Emotional labor and crisis response working on the razor's edge /

Main Author: Mastracci, Sharon H., 1968-
Corporate Authors: ebrary, Inc.
Other Authors: Guy, Mary E., Newman, Meredith A., 1949-
Format: Online Book
Language: English
Published: Armonk, N.Y. : M.E. Sharpe, 2011.
Online Access: Online version
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