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Remote service technology perception and its impact on customer-provider relationships an empirical exploratory study in a B-to-B-setting /

Bibliographic Details
Main Author: Paluch, Stefanie.
Corporate Author: SpringerLink (Online service)
Format: Online Book
Published: Wiesbaden : Gabler Verlag / Springer Fachmedien Wiesbaden GmbH, 2011.
Edition:1. ed.
Series:Gabler research. Applied marketing science.
Online Access:Online version
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