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Beyond the call : why some of your team go the extra mile and others don't show /

"Business leaders know that some members of their teams go above and beyond while others get by doing the bare minimum. The question on everyone's lips is how to turn every member of your organization into a top performer. Beyond the Call uses case studies, the real-world stories of real m...

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Main Author: Woods, Marc.
Other Authors: Coomber, Stephen.
Format: Book
Published: Chichester : Wiley, c2013.
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