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100 methods for total quality management /
Ranging from brainstorming to the Deming Wheel, from force field analysis to 'zero defects', '100 Methods for Total Quality Management' is a short, accessible reference to the 100 most frequently adopted methods for implementing total quality management (TQM). Central to the this...
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| Format: | Online Book |
| Language: | English |
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London ; Thousand Oaks, Calif. :
Sage,
©1996.
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| Access: | Online version |
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