100 methods for total quality management /
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100 methods for total quality management /

Ranging from brainstorming to the Deming Wheel, from force field analysis to 'zero defects', '100 Methods for Total Quality Management' is a short, accessible reference to the 100 most frequently adopted methods for implementing total quality management (TQM). Central to the this...

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Bibliographic Details
Main Author: Kanji, Gopal K.
Corporate Author: Sage Knowledge
Other Authors: Asher, Mike
Format: Online Book
Published: London ; Thousand Oaks, Calif. : Sage, ©1996.
Access:Online version
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