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The handbook of behavioral operations management : social and psychological dynamics in production and service settings /
This handbook provides easy-to-access insights into behavioural phenomena common to production and service settings. The text provides ready-to-play games and other activities that allow instructors to demonstrate the phenomena in class and corporate training settings, and applicable prescriptions f...
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| Other Authors: | , , |
| Format: | Online Book |
| Language: | English |
| Published: |
Oxford :
Oxford University Press,
[2015]
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| Subjects: | |
| Access: | Online version |
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