Sharing hidden know-how : how managers solve thorny problems with the knowledge jam /
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Sharing hidden know-how : how managers solve thorny problems with the knowledge jam /

"One of the great management ideas of the last fifteen years has been to make use of the knowledge that an organization has already learned. This book's five-step process, which the author calls Knowledge Jam, shows how to set the direction, foster the correct tone, conduct a knowledge cap...

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Bibliographic Details
Main Author: Pugh, Katrina
Corporate Author: Safari Books Online
Format: Online Book
Language:English
Published: San Francisco, CA : Jossey-Bass, 2011.
Edition:1st ed.
Series:J-b us non-franchise leadership ; 387
Subjects:
Access:Online version
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