Sharing hidden know-how : how managers solve thorny problems with the knowledge jam /
"One of the great management ideas of the last fifteen years has been to make use of the knowledge that an organization has already learned. This book's five-step process, which the author calls Knowledge Jam, shows how to set the direction, foster the correct tone, conduct a knowledge cap...
San Francisco, CA :
|Series:||J-b us non-franchise leadership ;
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