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Human conflict : disagreement, misunderstanding, and problematic talk /

Bibliographic Details
Main Author: Mortensen, C. David.
Format: Book
Published: Lanham, Md. : Rowman & Littlefield Publishers, c2006.
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Table of Contents:
  • Misconstruction
  • Cognitive appraisal
  • Value orientation
  • Personal identity
  • Argumentation and advocacy
  • Agreement and positivity
  • Disagreement and negativity
  • Understanding and convergence
  • Misunderstanding and divergence
  • Repair mechanisms.