The Fred factor : how passion in your work and life can turn the ordinary into the extraordinary /
In his book The Fred Factor, Mark Sanborn recounts the true story of Fred, the mail carrier who passionately loves his job and who genuinely cares about the people he serves. Because of that, he is constantly going the extra mile handling the mail -- and sometimes watching over the houses -- of the...
|Main Author:||Sanborn, Mark.|
New York :
|Edition:||1st Currency ed.|
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- What's a Fred? The first Fred ; The Fred principles ; Fred sightings
- Becoming a Fred. Everyone makes a difference ; Success is built on relationships ; Continually create value for others ; Reinvent yourself regularly
- Developing other Freds. Find ; Reward ; Educate ; Demonstrate
- For the love of Fred. Fred today ; The Fred spirit.