Is a Wildcard required for entry?
A Wildcard and mask is required for entry at all times. Only current Villanova students, staff, and faculty are permitted in the Library. Non-Villanova visitors (including family members or other guests) are not permitted.
What hours are the Library building open, and when are Library services and staff available?
In general, the Library building is open 24 hours a day, 7 days a week, to accommodate individual study, contactless book pickup, and classroom access. For daily information about service and building hours, refer to this page.
What are the hours of the other partners in the Library?
- Holy Grounds
- Math Learning Resource Center
- Matthew J. Ryan Center
- Learning Support Services
- Writing Center
How can I visit Special Collections or University Archive?
While the Rare Book Room and University Archive spaces are closed, email us at email@example.com to discuss options for a Skype/Zoom meeting or digitization requests.
How do I request books?
The Library offers contactless pickup from the main collection, as the stacks are currently closed. Please visit our website for instructions on requesting materials from the collection and the contactless pickup process.
How/where can I pickup books that I put on hold?
Contactless pickup shelves are located on the first floor of the main Library. Please visit our website for directions. https://library.villanova.edu/about-falvey/coronavirus/contactless-holds-pickup
How do I return books?
Patrons may return books to the external book drop located outside the building between the main entrance doors or to the box located on a cart near the service desk.
How do I find course reserves?
You can use the course reserve search function on the library homepage to determine if print materials are on reserve, and then use the ILLiad service to request a scan of the pages or chapter you need. Selected e-books may also be available in your course on Blackboard or in the Library catalog
Can I request scans of Library materials?
Patrons may use the ILLiad service to request scanned images of print library material from the main collection or course reserves.
How do I request a scan of something in Distinctive Collections?
Please make your request to firstname.lastname@example.org. Please include all known available information including call number, title, and exact page number(s) or folder number of the item.
How much can I request to be digitized by Distinctive Collections?
The department follows copyright and fair use guidelines, and we are happy to assist you in selecting what needs to be scanned. Please make your request to email@example.com.
Can I borrow a laptop, charger, calculator, or headphones from the library?
Loaner laptops and technology accessories are currently unavailable.
How do I find e-books?
You can search for a title using the search bar on the homepage, or refer to this handy guide to ebook holdings.
How do I look up books?
You can search for books and other materials using the open search bar at the top of the Library homepage. This short tutorial covers the basics.
Are the Library’s collections available online?
Most, though not all, of the Library’s books, journals, and films are available online. The Library’s collection includes over one million e-books, more than 30,000 electronic journal subscriptions, and over 80,000 streaming videos. Books, book chapters, and journal articles that are not already part of the Library’s collection may be requested with the interlibrary loan form. They will be delivered as pdf files to your library account if they are available.
Can I browse the bookshelves?
Access to the main collection stacks is currently unavailable, but virtual browsing remains available (learn more about virtual browsing.) Patrons may place hold requests in the catalog to prompt book retrieval. The ILLiad service can be used to request scans of page numbers or chapters from books on the shelves. More information can be found at https://library.villanova.edu/about-falvey/coronavirus/contactless-holds-pickup.
Can faculty bring their classes to Special Collections or University Archives?
For class visits, we can provide virtual tours and instruction of digitized collections via Zoom / Skype. Contact us at firstname.lastname@example.org to discuss lesson plans or remote access options.
Can I donate books to the Library?
The Library is not accepting print donations or gifts at this time.
Can I donate rare books or other historical materials to Villanova University’s Distinctive Collections?
Due to the COVID-19 crisis, physical donations (in-kind donations) are not being accepted. Please contact us at email@example.com to discuss planning for a future in-kind donation. You can still provide assistance by making a financial contribution to Falvey Memorial Library through the Give to the Library page.
Can our University Department transfer materials to the University Archives?
Please contact Beaudry Allen, Preservation and Digital Archivist, to discuss the acquisition process.
How can I share my experience(s) or donate materials about COVID-19 and local protests?
The University Archives, in partnership with the Albert LePage Center for History in the Public Interest, has created a submission form to submit your experience. Physical donations are welcomed, but please contact Beaudry Allen, Preservation and Digital Archivist, first to discuss materials and acquisition process as the archives cannot accept physical materials at this moment.
Can faculty bring their students to the Library or invite a librarian to their classroom for a guest lecture on research methods and resources?
Librarians are available to meet with your class virtually. The Library’s instruction room is closed due to lack of space and for your students’ and our safety we feel it is best to meet online. Contact your subject specialist to schedule a workshop and let us know if you need special accommodations.
Is there anything faculty can do to assist their students with their Library research needs?
Here are some suggestions on how to increase student awareness of and access to Library research resources:
- List the name and contact information of your subject librarian on your syllabus and in your Blackboard site.
- Embed a librarian in your Blackboard classroom. Librarians can add customized tutorials and offer office hours depending on your needs.
- Schedule a short introduction or an in-depth workshop with your librarian on Zoom.
I am a faculty member who would like to select an electronic textbook. Can the library offer access to electronic textbooks?
Subject librarians can help faculty and students find open educational resources and textbooks, search the Library’s collection for e-books without access restrictions and suitable for course use, and recommend titles that the library can obtain. The Affordable Materials Project offers tips and tools for reducing textbook costs.
Publishers rarely license traditional introductory textbooks to libraries, even as they offer electronic editions directly to students or via so-called “inclusive access” platforms.
How can faculty help their students who are not on campus have equal access to Library resources?
Contact your subject specialist as soon as possible to discuss your classroom needs this fall. Librarians may be able to purchase electronic versions of required reading materials or suggest alternatives. The Library can scan book chapters and excerpts from print books, copyright, and fair use limitations permitting.
How can faculty stream films on Blackboard from the Library's collection?
The Library owns a substantial collection of streaming video content and will license films for classroom use whenever possible. Contact your subject specialist to discuss your needs.
Will events be held in the Library?
No in-person events will be held in Falvey in the fall semester. However, the Library is planning many virtual events in addition to partnering with many departments across campus to host virtual events.
Can I reserve a room in the Library?
There are currently no rooms available in the Library. Contact the Registrar to inquire about reserving a classroom in the Library.
Where are the restrooms?
In Main Falvey, restrooms are located in the Holy Grounds lounge on the first floor, next to the elevator on the second floor, and across from the elevator on the ground floor.
In Old Falvey, restrooms are located on the first floor and third floor.
Where is my classroom in the Library?
Classrooms are located in Main Falvey on the ground floor (Viewing Room 3- VR3) and first floor (Speakers Corner). In Old Falvey classrooms are on the first floor (Rooms 101-105) and third floor (Room 301).
Is there a scanner or copier I can use?
A self-service scanner is available on the first floor at the front desk. Patrons may also use their smartphone camera app or other apps to scan materials.
Where is the lost and found?
The service desk will hold lost items for a day or two, and then they are given to Public Safety. Food and beverage containers, makeup, lip balm, and other personal care items will be discarded immediately.
Are librarians available for consultations to discuss resources for assignments and research projects?
Librarians are available to answer quick questions and to meet virtually for in-depth consultations. Start the conversation with chat or visit Ask Us for additional options. Contact one of the Library’s subject specialists directly to schedule a consultation and don’t hesitate to let us know if you need special accommodations.
I am new to Villanova and unfamiliar with Falvey Memorial Library. How do I get started?
Visit the Library’s website to explore available resources and services or contact one of the Library’s subject specialists for a personalized introduction. Explore the Library’s how-to guides which include basic and advanced research tutorials on a wide variety of topics.
What is the best approach to learning more about specialized research resources in my field of study?
Start with the Library’s subject guides. Research-focused courses often have customized course guides. Talk to the subject specialist featured on the guides in your field of study.
How can I do research with Distinctive Collections materials?
Many of the most frequently requested resources are already available in the Digital Library. Materials in the physical collections can additionally be identified in the catalog or Finding Aids page. Contact us at firstname.lastname@example.org about access to these and other materials in the collection.
How will CASA operate this semester?
Please refer to the Spring 2021 Operations section of the CASA homepage for more information.
When is Learning Support Services open?
Monday through Friday, 9 a.m.–5 p.m.
Will students be able to meet with LSS staff in person?
The LSS office will look different than students are used to. This semester students will not be able to drop by to make an appointment or see a learning specialist as they normally would. All academic coaching and other one-on-one meetings will be virtual. Students will have a choice of meeting via Zoom or speaking over the phone. Students will be able to schedule academic coaching meetings by emailing email@example.com.
What support resources are available through LSS?
Check out the LSS website to learn more about what support services and resources are available through LSS. We have many resources on time management, study skills, and learning remotely.
Where is the Ryan Center located in the Library?
304 Old Falvey.
How can I contact someone from the Ryan Center?
Questions from the public are best sent by email to firstname.lastname@example.org and by phone to 610-519-3851. For updated information about the Center, visit the website.
Are the TechZones open?
In person support is available, but please be mindful that social distancing may increase wait times. The TechZone in Falvey is open Monday through Thursday 9 a.m. –7 p.m and Friday 9 a.m.– 5 p.m. We are also available via phone 610-519-7777. Email us at email@example.com. Also, we have chat and a Virtual Zoom TechZone at unit.villanova.edu.
Are there vPrint printers in other locations on campus?
There are vPrint printers located throughout campus. Check out our website for more vPrint information.
Why didn't my vPrint job print?
Check our vPrint website for more information. If you need assistance uploading a print job or have other vPrint related issues, stop in to the TechZone, call our support line at 610-519-7777, email firstname.lastname@example.org, chat with us or visit our Virtual Zoom TechZone at unit.villanova.edu.
Why I can’t connect to the wireless service VUMobile?
Stop in to the TechZone and we can assist. We are also available via phone 610-519-7777. Email us at email@example.com. Also, we have chat and a Virtual Zoom TechZone at unit.villanova.edu. If you would like to learn more about the Villanova network, click here.
Can you help me with my Villanova Password?
We have a Self-Service Password Reset Portal. If you have other password questions, we are available via phone 610-519-7777. Email us at firstname.lastname@example.org Also, we have chat and a Virtual Zoom TechZone at unit.villanova.edu.
What are the hours for in-person and online tutoring?
- In-person and online tutoring: 11 a.m.-4 p.m.
- Online tutoring: 4-8 p.m.
- In-person and online tutoring: 11 a.m.-4 p.m.
- Online tutoring: 3-7 p.m.